"Went online to get a quick deal on a microwave, saw what I wanted! Deo(Dave) was available, although it was not his dpt, I requested his assistance and he didn't Blow me off! It was on front of my face& I was Kinda embarrassed. He checked me out, placed my purchase on a cart! SO pleasant&helpful. Never have I had an experience such as this! Also, Nice Smile! made my day! Thanks again"
Best Buy
2
103
1375 Polaris Pkwy, Columbus
CLOSE · 10:00 - 22:00 · +1 614-430-0789
"Placed an order on september the first to be delivered on the seventh between 13:45 and 16:45 for a fifty five inch tv and a soundbar, The time came and went with no call and no show. Driver finally calls at eight fifteen, says they're picking up the soundbar at the at the store. I told them at that point we need to reschedule. I called and talked to customer service, and they said, I would have to call on Sunday. So I did, then they told me, I'd have to wait 24 to 48 hours for them to process it. Here it is monday at twelve noon and still have not received a call back to schedule the new delivery and they've got my money. That has got to be the dumbest ass procedure, i've ever heard about you never make customer wait. And when you screw up that customer should get top priority to get it fixed. I wouldn't trust best lie if they were in church praying. Unfortunately yelp will not allow up me to give them zero stars when they truly deserve negative numbers."
Best Buy
2.5
49
120 Shenstone Blvd, Garner
CLOSE · 10:00 - 22:00 · +1 919-772-2025
"I shopped the Garner, NC store today. Jon in the home theater department was very helpful. After asking a few questions and listening to the answers, Jon showed us a couple of really good options that were appropriate for the function and in the price range we indicated. He spoke to us about the product differences and answered all of our questions. He did not pressure us to buy a particular product or upsell us. We were allowed to walk around and think about the options, but when we made our decision, he was right there to help us. Jon was friendly and courteous. He made the shopping experience both successful and enjoyable. I hope his manager sees this review."
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